Seamless stay: Creating a memorable guest experience - HB To Go
By A Mystery Man Writer
Today’s guests seek the comforts of home during their stays, and whether it is at check-in or in the guestroom, technology plays a part in helping hotels deliver on that expectation. During the Hotel Business Hot Topics session “Seamless Stay: Creating a Memorable Guest Experience,” sponsored by DIRECTV Hospitality, executives discussed how guests’ expectations haveRead More
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