By A Mystery Man Writer
Sloan Management Review
Emotional Intelligence [Full Summary] of Key Ideas and Review
Outbursts and Breakdowns: When an Employee Becomes Emotional, What's a Manager to Do?
The Smart Way to Respond to Negative Emotions at Work - MIT SMR Store
Motivation and emotion/Book/2018/Negative emotion in the workplace - Wikiversity
3 Ways to Manage Negative Employees - wikiHow Life
Lessons from the Smart Way to Respond to Negative Emotions at Work.
Emotional Intelligence in the Workplace - A Complete Guide
How Emotionally Intelligent People Handle Toxic People - TalentSmartEQ - Emotional Intelligence Training